Privacy Policy

Last Revision: April 24, 2017

This privacy statement (“Statement” or “Privacy Policy”) describes how Yorn LLC (“Yorn”), with a mailing address of PO Box 740, Narberth, PA 19072, collects and uses the personal information you provide on our Web Site: www.yorn.com (“Site”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

1. SCOPE

This Statement covers only data collected through the Site. This Statement does not cover any other data collection or processing, including, without limitation, data collection practices of other web pages to which we link or data processing practices of users of our service.

If you have questions or complaints regarding our privacy policy or practices, please contact us by email at legal@yorn.com, by phone at 408-905-YORN (9676) or by postal service at PO Box 740, Narberth, PA 19072.  

Yorn complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  Yorn has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Yorn’s certification, please visit http://www.export.gov/safeharbor.

2. COLLECTION AND USE OF PERSONAL INFORMATION

Personal information that we collect from you includes: (i) Contact Information such as name, email address, mailing address, phone number, and (ii) Billing Information such as credit card number, and billing address.  It is possible in connection with certain health care related services that we might obtain access to certain identifiable personal health information (“PHI”). To the extent we obtain access to your PHI, we will maintain the confidentiality of the PHI in accordance with all applicable laws and our contractual obligations.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. 

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you.

3. INFORMATION OBTAINED FROM THIRD PARTIES

If you provide us personal information about others, or if others give us your information, including your PHI, we will only use that information for the specific reason for which it was provided to us and we will take reasonable steps consistent with applicable laws and our contractual obligations to minimize our need to have access to your personal information.

4. INFORMATION SHARING

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We are not in the business of selling or renting your information to telemarketers and do not share your personally identifiable information with others, except:

A)  AS required by law such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

B)  IF Yorn is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

C)  TO any other third party with your prior consent to do so.

If you use any of our services with a corporate email account (i.e., an account for employees, contractors, etc. as opposed to a personal email account with a general email service provider such as AOL, Hotmail, Yahoo, Gmail, etc.), and such corporation signs up for an enterprise account with us, we may inform such corporation of your use of our service, so that you can benefit from enterprise pricing and any other benefits negotiated by the corporation for its registered users or otherwise arising from such coordination.

We also engage agents and service providers who have access to data, but only to process such data on our behalf and for our purposes under confidentiality or other legally binding agreements.

We reserve the right to use and disclose any information collected via the Site that is not in personally identifiable form, including information that has been aggregated with similar information from many other users so that it can no longer be used to specifically identify you.

We also may provide your personal information to companies that provide services to help us with our business activities such as offering customer service or analyzing data to improve our service to you. These companies are authorized to use your personal information only as necessary and directed in accordance with this Statement to provide these services to us.

6. OPT-OUT

In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt-out of receiving further commercial emails, sharing of your information with our affiliates or data recipients as described here, access to your PHI, or to unsubscribe from services, please contact us at support@yorn.com. Please note, however, that if you do not opt-out of any such sharing, our affiliates and other data recipients have their own data privacy policies, which may differ from ours, and you would have to contact each such recipient separately with respect to any further opt-out requests.

7. CHILDREN'S PRIVACY

The Site is intended for adults in the United States. We do not intentionally or knowingly collect personally identifiable information from children under the age of 13 and we request that individuals under the age of 13 not submit any personal information on the Site.

8. TERMS OF USE

Your use of our Site is governed by our Terms Of Use, which contains disclaimers, limitations of liability, and jurisdiction, and other important terms and conditions.

10. CUSTOMER TESTIMONIALS/COMMENTS/REVIEWS

We may post customer testimonials/comments/reviews on our Site, which may contain personally identifiable information.  If we do, we will obtain the customer's consent by email prior to posting such testimonial/comment/review as part of Customer’s assent to the Terms of Use or otherwise. If you wish to update or delete your testimonial, you can contact us at support@yorn.com.

11. TRACKING TECHNOLOGIES

Yorn uses technologies such as cookies. Third party partners also use cookies and scripts. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for authentication and to remember users’ settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

12. SECURITY

When we collect personal information directly from you, including PHI, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at support@yorn.com.  We do, however, take reasonable steps to protect your personal information, including your PHI, from loss, misuse, and unauthorized access, disclosure, alteration and destruction. For example, we encrypt your registration information using secure socket layer technology (SSL). It is your responsibility to safeguard any password and User ID you use to access the Site and to notify us at support@yorn.com if you ever suspect that your password or User ID has been compromised. You are solely responsible for any unauthorized use of the Site conducted using your password and User ID.

13. DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide relevant services. If you wish to cancel your account or request that we no longer use your individual, personal information, including any PHI, please contact us at support@yorn.com. We will retain and use your personal information as necessary to comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.

14. ADDITIONAL POLICY INFORMATION

Our Site may from time to time include third party Widgets, which are interactive mini-programs that run on our Site to provide specific services from another company (e.g. LinkedIn, Facebook, and Twitter). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

15. CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

To review, delete or update your personal information, including PHI, to confirm it is accurate, contact us at support@yorn.com or by visiting your personal account settings at yorn.com. Your submitted updates will be reflected immediately. We will also respond to your request to access such data within a reasonable timeframe.

16. NOTIFICATION OF PRIVACY STATEMENT CHANGES

We may update this Privacy Policy at any time to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.  This Privacy Policy is effective as of the date first above written.

17. CONTACT INFORMATION

You can contact us regarding our privacy practices by writing or email us at the address below.  If you send an email, please use “Privacy Inquiry” as the subject heading.

Yorn LLC
PO Box 740
Narberth, PA 19072

Email: legal@yorn.com

Phone: 408-905-9676
Fax: 215-494-5479